About Yale Schwartz

Yale is an enthusiastic heart led leader in customer experience and talent development with the ability to inspire others through creative, engaging and innovative training curriculums. He has extensive domestic and international experience, working with all organizational levels, including executive leadership; global sales and marketing; operational management, and strategic planning. He has been repeatedly recognized for his achievement in sales training facilitation, program execution, and relationship development, provoking thought to inspire learning and growth. Yale leverages a proven track record of surpassing revenue goals, maximizing resources, and working diligently with partners and teams to ensure organizational growth.

FACILITATION EXPERIENCE: Successfully impacted and influenced thousands of colleagues to improve customer experience and sales acumen. Served as master of ceremonies for global GM’s meeting and bi-annual sales conference. Prepared and delivered keynote speech at bi-annual sales conference. Practiced active listening skills to ensure specific attendee expectations.

STRATEGY EXPERIENCE: Planned, developed, and executed a robust training curriculum to transform company from a transactional to a consultative sales approach. Spearheaded global strategic alliances with key business partners and major clients. Inspired the ideation and implementation of global sales training.

What People Are Saying

"Yale is an exceptional sales trainer. He teaches and trains beyond the mechanics of sales!"

Lee Ann Benavidez
VP of Distribution Partnerships and Transient Sales Strategy, MGM Hotels and Resorts
"Yale possesses a deep knowledge of the sales process and his ability to share his knowledge with a classroom is second-to-none. He cares about getting everyone involved and ensuring the resources spent to train sellers gets maximum ROI."

Bryan King
RVP of Sales and Marketing, at Atrium Hospitality
"Yale possesses first class people skills and has a fantastic ability to create connections. He is able to train complex concepts in a very simple and easily understandable way."

Frederick Wong
VP of Revenue, Sales and Distributions, Asia Pacific at Hyatt Hotels Corporation
"Yale is a strong communicator and an engaging storyteller, who is a master at integrating current trends into the curriculum to ensure relevancy."

Robin Farrell
Director of Sales and Marketing Solutions, at The Alex Grey Group, LLC
"Yale ensures attention to detail at every level from location and environment of the training to relevant and interactive content. The experience begins at the first interaction."

Melissa Masitto
VP of Select Sales, Americas at Hyatt Hotels Corportation
"Yale is a true professional, and somebody I have seen personally transform both organizations and individuals alike. He offers real, hands on training to help people do their job better, lead better, and serve customers in a new and exciting way."

Curtis Zimmerman
Keynote Speaker, Best-Selling Author, Podcast Host, at Curtis Zimmerman Group

About Yale Schwartz

"Yale is an exceptional sales trainer. He teaches and trains beyond the mechanics of sales!"

"Yale possesses a deep knowledge of the sales process and his ability to share his knowledge with a classroom is second-to-none. He cares about getting everyone involved and ensuring the resources spent to train sellers gets maximum ROI."

"Yale possesses first class people skills and has a fantastic ability to create connections. He is able to train complex concepts in a very simple and easily understandable way."

"Yale is a strong communicator and an engaging storyteller, who is a master at integrating current trends into the curriculum to ensure relevancy."

"Yale ensures attention to detail at every level from location and environment of the training to relevant and interactive content. The experience begins at the first interaction."

"Yale is a true professional, and somebody I have seen personally transform both organizations and individuals alike. He offers real, hands on training to help people do their job better, lead better, and serve customers in a new and exciting way."