Our Services
Many years of business experience has given our organization the opportunity to offer creative solutions to all our clients. Through collaboration with several professional associates, we can customize all your needs from development through facilitation.
Customer Experience (CX) Coaching
I know you understand the importance of great service. And you want to be able to deliver it consistently. You also want to be the memorable brand your customers cannot live without and make price irrelevant.
I can help you achieve that.
CX Coaching understands the struggle you face when it comes to providing a consistent world-class experience for your customers and team members.
As a CX Coach I will introduce you to a step-by-step plan that systematizes hospitality in any industry, increasing customer satisfaction and loyalty.
CX Coaches utilize the same methodology used by world-class companies to provide consistent experiences. Could knowing their systems benefit you?
Schedule a complimentary CX Coaching introductory session today to find out!
ELi Technology
A QR code that launches the gateway to your mobile marketing studio.
Create the experiential journey for your organization and simplify the things you do, while selling more products or services. You can incorporate logos, videos, documents and eCommerce functionality.
Eli Technology is cloud-based and allows you to build a robust mobile platform in minutes, with no technical expertise. You can make real time changes in seconds, which are instantaneously updated.
Sales Training
The selling process is an integral function for all business. We offer a variety of both virtual and in person classroom learning:
A series of selling and negotiation skills. This will help strengthen those core foundations and differentiate yourself from your competition.
Immersive sales simulation that takes the learner through the entire sales process. They will gain new tools and resources to help increase top line revenue in order to exceed their goals.
Resilience
This two part virtual series will allow you and your team the opportunity to explore a resilient mindset. We will work to strengthen your resiliency by:
Recognizing your energy
Shifting your focus
Define your purpose
How do you feel at work today?
We have partnered with 2DAYSMOOD, an innovative, fun and short employee feedback tool.
Every week, the tool sends out a secure and anonymous 15 second survey to your teams via an award-winning app or company email. It gathers real-time data on moods and 15 researched and vetted culture drivers such as appreciation, leadership, communication, relationships and work-life balance. With a response rate of 75% you will create a real-time continuous feedback loop with teams and increase awareness for happiness and engagement at work.
Allow us to assist your organization to thrive with happy employees. We offer expert advice, training and recommended actions.